GoHealth Urgent Care and Mercy Partner to Create Premier Network of Patient-Focused Urgent Care Centers in Multiple Midwest Markets

Jan 23, 2018 at 10:55 am by admin


St. Louis, Mo. - GoHealth Urgent Care, one of the nation's fastest-growing urgent care providers, and Mercy, one of the nation's most innovative and integrated care delivery health systems, announced they have partnered to create a substantial network of urgent care centers across the Midwest that will put patients first and deliver superior care and convenience. The joint venture will provide patients in Missouri, Oklahoma and Arkansas with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools--wherever and whenever they need it the most.

Mercy and GoHealth Urgent Care plan to open more than 30 co-branded Mercy-GoHealth Urgent Care centers over the next two years, with convenient retail locations throughout St. Louis, Springfield, Oklahoma City and Northwest Arkansas. The joint venture will begin serving Mercy communities this summer, combining GoHealth Urgent Care's industry-leading patient satisfaction ratings, technological advancements and award-winning center and website designs with Mercy's long-standing reputation for high-quality, fully integrated acute and ambulatory health services. With these new Mercy-GoHealth Urgent Care centers, GoHealth Urgent Care will become one of the nation's five largest urgent care companies.

Each Mercy-GoHealth Urgent Care center will operate seven days a week with extended evening hours, welcome walk-in patients and offer online pre-registration and check-in to ensure that patients can access providers as quickly as possible and control when and where they are seen. The centers will feature electrostatic "smart glass" procedure rooms, transparent charting on a wide screen in each exam room, mobile x-ray equipment and Mercy's unified electronic health record (EHR), including the user-friendly MyMercy patient portal.

Mercy has grown to 44 acute care and specialty hospitals with over 40,000 co-workers, and a multispecialty physician group with more than 2,000 physicians. Mercy has a long history of care innovation and was among the first organizations in the U.S. to have a comprehensive, integrated electronic health record. In addition, Mercy was named a "Most Wired" health care organization by the American Hospital Association in 2017 for the 14th time since 1999 and has created a nationally recognized Virtual Care Center.

GoHealth Urgent Care continues to rapidly expand its footprint across the U.S. The urgent care provider has grown more than 10-fold since the beginning of 2015.

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